RV PRO

September '18

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8 • RV PRO • September 2018 rv-pro.com Departments: Editor's Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Product Highlights . . . . . . . . . . . . . . . . . . . . . . 156 Ad Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 About The Cover: Jayco co-founder Bertha Bontrager and sons Wilbur (left) and Derald are pictured next to one of the company's motorhomes at the RV maker's dealer homecoming event in Indianapolis last month. The company celebrated its 50th anniversary at the dealer event. Contents continued ORIGINAL EQUIPMENT: AFTERMARKET: BUSINESS: Successful Second Acts Mentorship, transferrable skills and passions draw professionals from other fields to become successful RV dealers. PAGE 102 Dealer Trends: Gauging the Canadian Market RV PRO recently asked dealers across Canadian provinces for their take on the market and their expectations moving forward. PAGE 108 Dealer Business Advice: Timothy Bednarz Guest columnist and business consultant Timothy Bednarz offers insights on how dealers can resolve negative employee behaviors short of firing those workers. PAGE 112 DEALERS: RV Windows to the World Lippert Components adapts its glass windows to changing ideas and times in the RV market. PAGE 130 Sika Bonds with RV Industry The OEM adhesives provider is looking to expand its foot- print in a big way with new products, many of them lever- aged from other industries the company serves. PAGE 136 Q&A with the IMA's Brian Burton The president and CEO of the Indiana Manufacturers Association talks about the importance of manufacturing to the state, details how the IMA attempts to create a good environment for manufacturing and discusses the group's priorities moving forward. PAGE 142 PRO Business Advice: Chuck Marzahn Guest columnist and 20 Group leader Chuck Marzahn says dealers need to be especially thoughtful when purchasing inventory at Elkhart Open House Week. "Planning, buying and setting up stocking levels for inventory before Open House is a matter that is both strategic and tactical," he says. PAGE 148 PRO Business Advice: Don Reed Guest columnist and dealer consultant Don Reed says dealers shouldn't simply accept the state of their fixed operations. "If it ain't broke – break it!" he argues. PAGE 152 Special Product Focus: RV Care & Winterization This month's special product focus is dedicated to products designed to keep RVs looking good and in good working order. PAGE 116

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