RV PRO

November '18

Issue link: https://nbm.uberflip.com/i/1044110

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6 • RV PRO • November 2018 rv-pro.com Departments: Editor's note . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 News of Note . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Product Spotlight . . . . . . . . . . . . . . . . . . . . . . . 125 Ad Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 About The Cover: East to West President Lisa Liegl Rees is pictured with her father, Forest River CEO Pete Liegl, next to one of East to West's stick- and-tin trailers during Open House Week. East to West is Forest River's newest division. Contents continued AFTERMARKET: BUSINESS: DEALERS: American Family Realizes American Dream In six years, American Family RV has grown to three locations in Virginia, with customer service and family at its core. PAGE 72 Dealer Trends: Hot Products for 2018 Dealers from across the country talk about what aftermarket products are big sellers in their respective markets. PAGE 80 Converting Dealers to Solar After Samlex America entered the RV market, it sought a simple way of explaining power conversion. The answer? A dynamic binder that spells out success for dealers, and by default, for Samlex. PAGE 84 Special Product Focus: Electronics & Tech Products A collection of products designed to keep RVers connected to the world at large, and to allow them to bring the latest in tech with them on the road. PAGE 90 Dealership Powers VetsRoll With a big assist from Newmar, Finnegan's RV Center provides rides to Washington, D.C., memorials for World War II veterans and Rosie the Riveters. PAGE 104 Refresh: A New Look at the News Thor becomes a transcontinental RV maker with the purchase of Hymer; the RV Tech Institute seeks to make tech education matter. PAGE 112 PRO Business Advice: Chuck Marzahn Guest columnist and 20 Group leader Chuck Marzahn says technology can serve us well – or hold us hostage. The trick is making it work for you. PAGE 116 PRO Parts Advice: Don Reed Guest columnist and consultant Don Reed offers advice on the three C's – Condition, Cause, Correction – for managing technicians. PAGE 119

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