Recognized Supplier Guide '19

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rv-pro.com January 2019 • RV PRO • 31 In Growth Mode RV One has been in a major growth mode in 2018. In November, RV One opened a fourth location in Sarasota, Fla., held a ribbon-cutting ceremony for a 95-acre store in Tampa and opened an Airstream-exclusive store located in Tampa. In early December, RV One was scheduled to open yet another new store in Orlando. "Florida is like a second home for New Yorkers," Mark Strollo says, "so it made sense to expand down there. And it's a huge market and the average dollar amount of sales is larger than New York's." Separately, RV One Superstores has moved into a new facility for its Des Moines, Iowa, dealership off of Interstate 80. Rounding out the company's seven locations is its store in Buffalo, N.Y. Mark Strollo says he sees no end in sight for RV One. "In the last two years alone, we've invested $40 million in new facilities and upgrading locations," he says. In order to expand so much and so quickly, Mark Strollo says it's important to have policies, processes and systems refined and in place that can be duplicated and adopted. "Many RV dealerships lack standard operating procedures and just 'wing it,' but winging it doesn't work when you're opening additional locations," he says. Among those policies are keeping inventory neat and clean, and systems for hiring, ordering, and maintaining an overall well- oiled operation with everyone knowing what's expected of them and meeting those expectations. "It's important to keep adjusting – whatever it is – for our customers. It's both challenging and fun. We're very grateful to be working with family and have our staffs and great manufac- turers," Mark Strollo says. "And we're good at it." Beginning in 2019, the dealership's service department will move to two shifts: one during the day and one at night. "It will be almost around-the-clock service to meet everyone's needs and high expectations they know us for. We're very excited about it," Mark Strollo says. NEW! Carbon Monoxide Alarm Sealed-In Lithium Battery No Replacement Needed! Learn more at STAdealer.com Model SA-339 • Conforms to ANSI/UL STD 2034 • Full Five Year Service Life • Built-in Test / Hush Functions • Always On - No Missing Batteries • Meets RVIA/NFPA requirements 5 Year Battery • 124 Items, 248 Pieces Total • Wide Variety of 12V Electrical Accessories • Header Sign Included #23080 • 62 Items, 124 Total Pieces • Fuses, Fuse Holders, and Circuit Breakers • Header Sign Included #23081 *Display Racks Not Included*

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