February '19

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rv-pro.com February 2019 • RV PRO • 33 The dealership still does mobile service, although restricted to an area reasonably near Ruskin. It has plans to purchase the property around the existing location in order to build six 40-foot by 15-foot service bays, one of them ded- icated to paint work. But even with that growth in mind, there are no plans for additional loca- tions at this time, according to Anklin. "I don't want to risk losing that personal touch," he says. "With multiple locations you always run the risk of not being able to manage them properly. My goal is just to employ people from our community here in Ruskin and serve our community well." Anklin knows the community in Ruskin, as well as the surrounding communities, well. And he likes what he sees in terms of demographics and what it might mean for his dealership in the future. While Ruskin is a solidly middle-class community, sur- rounding Hillsborough County is decidedly upper class – providing great opportunity for growth. "In a 10-mile radius of us they're building 60,000 new homes and that's exciting for growth of our business," he says. "It's a good place to put a dealership. The demographics are good." As is his nature, Anklin has embraced that opportunity by creating clever, straight-for- ward and low-tech ways of reaching those surrounding communities, including a valet service that picks up and drops off units for service in nearby Sun City Center, a premier 55-plus age community aimed at retirees. "Almost a third of the residents there have an RV and that valet service is extremely pop- ular," he says. "The word-of-mouth for a pro- gram like that goes a long way." At the end of the day, Anklin says he loves the creativity involved in growing his busi- ness and finding unique ways to better serve his customers. "This business is an adventure. No two days are the same," he says. "Some days are better than others but it's the excitement of new chal- lenges that keeps me going. You have to like what you're doing, and I do. Shifting from being a tech to running my own company has been a big move. It took a long time to get there, and now I'm here and I'm just really enjoying it. "I have no complaints," he adds. "We're doing it our way and it appears to be working." Drew Anklin (right) talks with Jacob Tickles in the parts and accessories store at Drew's RV Techs.

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