February '19

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48 • RV PRO • February 2019 rv-pro.com B U S I N E S S Essential Processes – for Managing Your Parts Dept. By using designated bin locations and utilizing a perpetual inventory process, parts departments can do a better job of determining what and how much to stock. By Mel Selway Mel Selway is the president of P.A.R.T.S. Inc., a Sahuarita, Ariz.-based firm providing business management analysis and training to retailers. He can be reached by phone at 520-336-8606 or via e-mail at melselway@aol.com. A perpetual inventory process could help parts departments achieve improved stock replenishment orders and enhanced customer service while increasing proficiency for parts associates. T his issue of RV PRO focuses on essential products for your RV business and for your RVing customers. My column iden- tifies some essential processes that you could apply to managing the depth of and mix of those essential products that you choose to offer to your customers. Some of the essential processes mentioned in this month's column relate to a dealership man- agement system (DMS), which is often referred to as a computer. Although it is not necessary that you use a DMS in your RV business, some of the suggested processes can be more easily applied with the assistance of a DMS. If you don't currently use a DMS in your dealership or service shop, perhaps the contents of this column will provide you with justification for considering the purchase of a DMS. A Most Essential Process From my experiences as a parts manager/ director and as an inventory management consul- tant, the most essential inventory management process is the assignment of and the maintenance of bin locations. The process of assigning and maintaining bin locations is important whether or not you employ a DMS to assist in managing your P&A inven- tory of goods. However, with a DMS, it is easier to maintain the accuracy of your bin locations. The concept of assigned locations is not mine, nor is it new. One of our country's founding

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