February '19

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56 • RV PRO • February 2019 rv-pro.com B U S I N E S S "It was the perfect storm of obstacles for both the OEM manufacturers and trans- porters," Braun says. "We had one of the worst winters (in Indiana), retail demand was intense, finished product couldn't come out of the factory fast enough or be shipped to retail centers fast enough." There also was a record backlog during those seasons of eight to 10 weeks in which product was finished and on a yard, waiting for a driver to hook up to it. "For the industry as a whole, it was a tough pinch to work through, espe- cially when all the transport companies were competing for the scarce resource of qualified drivers – it was tooth and nail," Braun says. At no time, however, did Horizon compromise its hiring standards, he adds. "We asked ourselves, 'Do we compro- mise to get more drivers into our fleet, or do we stand by our proven hiring cri- teria?' But we chose to stand, and it paid dividends in the end, though it was one of the toughest decisions we've made." Schrock adds, "We turned away busi- ness and had units stacked to the walls, but we stuck it out. We'd rather fight through that, though, than a season of scarcity." Above: Schrock (left) and his mother and company co-founder Ruth Ann Schrock present driver Robert Brummett with a Hall of Fame plaque to honor his exemplary work for the company. Left: Schrock (left) presents driver Truman Franck with a Hall of Fame plaque to honor his exemplary work for the company. Horizon's Driver Hall of Fame celebrates some of the company's longest-term drivers who have helped the company make more than 1,000 deliveries traveling more than 100,000 miles.

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