March '19

For the Business of Apparel Decorating

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1 2 P R I N T W E A R M A R C H 2 0 1 9 as improved communications, keener fo- cus on specific projects or processes, and empowering people to take ownership of the company's accomplishments. The most often mentioned downside to team-based organizations is the time it requires to analyze a situation and reach a decision. Employees of such organiza- tions spend upwards of 70 percent of their time in planning and information-sharing meetings. Still, the benefits usually out- weigh the disadvantages because the end result is more efficient, profitable, or pro- ductive than if only one person did all the work. Although there is no malice in convert- ing an organization's culture to a team- based one, often a business owner will assume his company is team-oriented when nothing could be further from the truth. If you think you work at or own a team-based business, try asking a random sample of your employees these questions: • What is our company's sales goal for this year and are we currently ahead, behind, or right on plan? • What is our company's number one quality problem? • Who is our company's number one customer? • What product costs our company the most to produce? • At what percent is capacity for our company's machinery? • What is our company's vision or mis- sion statement? In a true team-oriented organization, ev- ery employee should know the answer to all these questions. If only a select number of people, meaning upper management, know the answers, don't kid yourself. The compa- ny is not sharing enough information to its team members for them to make informed decisions. Simultaneous with commissioning a project and assigning team members, do a quick assessment of their perception on Your Personal Business Trainer BUSINESS MANAGEMENT

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