THE SHOP

May '19

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22 THE SHOP MAY 2019 M aking good decisions, setting the right example, hiring and sup- porting talented people—these are all steps along the path to achieving greatness, and it isn't as difficult as it may sound. What makes a shop stand out from all the rest in a given area? Is being great some- thing you can achieve and then maintain for a very long period of time? The ascension of the Clemson Tigers in college football may seem like a recent development, but their program has been a decade in the making, and the standards and practices they've instituted will likely help them continue to excel in a very com- petitive conference and on a national level for years to come. A shop and its employees can be com- pared to a winning team, where doing all the little things that make a difference and then building on those achievements can lead to success. FLEXIBILITY WITH CONTROL Allowing employees to adjust their sched- ules to meet family commitments or spend off-hours working on their own projects are two examples of how you can foster a more positive, engaged workforce. Having more control over decisions that affect their lives will make your staff hap- pier and leave them feeling empowered. For example, a wife who works farther from home and needs to leave earlier in the morning relies on her husband to drop their two kids off at school before going to the shop where he works in sales. While it means he won't be there right at 9 a.m. when the shop opens for business, he rou- tinely stays later than the 6 p.m. closing time, so no one objects. Enthusiasm is contagious, and personal projects at one establishment have led to many of the younger workers there helping one another in their off-hours and on weekends. It has also contributed greatly to their knowledge of welding, fabrica- ALL THE RIGHT MOVES Story & photos by Jason R. Sakurai Strategies to help your shop achieve greatness. Setting an example may mean swinging a hammer when needed. Success isn't always about greatness. It's about consistency. Consistent hard work leads to success. Greatness will come. –Dwayne Johnson " "

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