June '19

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JUNE 2019 THE SHOP 59 JOSH POULSON is the principal of Auto Additions in Columbus, Ohio, which was named Restyler of the Year, 2012-'13. Auto Additions offers a com- plete line of product upgrades, including 12-volt and appear- ance packages with a specific focus on the dealership segment. Josh currently serves on the SEMA PRO council and was named 2015-'16 Person of the Year at the 2015 SEMA Show. When Things Don't Work Out I t's always difficult when a new staff member doesn't work out. Believe me, one of my biggest flaws is that I am "quick to hire, but slow to fire." Being this way has hurt me in the past—not only financially, but also with my staff, because they knew what needed to be done and when I delayed, it made them question the quality of my leadership. As a business owner or manager, not wanting to hurt someone's feelings or continuing to give chance after chance when an employee continu- ally proves they can't or won't do the job is a dangerous trap. Many times, we worry about being shorthanded or having to go through the process of hiring someone all over again, then we sigh and wish the person we have would just do better. Making hard choices and moving on from an individual isn't easy, but at the end of the day you have to look at your entire team and realize you are hurting everyone else by allowing someone who isn't performing to remain. It's part of running a business and after the initial reaction of the person, they often realize it as well. Sometimes they are even expecting it, or are at least not shocked by it if you have been trying to help them along to no avail. So, by letting them go, it relieves your anxiety and your employees', and opens up the way to take more positive steps forward. —Josh Poulson 600+ TRUCK AND JEEP ACCESSORIES AVAILABLE WITH UPDATED DATA AVAILABLE THROUGH SEMA DATA CO-OP & DCI 600+ TRUCK AND JEEP ACCESSORIES AVAILABLE 600+ TRUCK AND JEEP ACCESSORIES AVAILABLE

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