July '19

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106 • RV PRO • July 2019 rv-pro.com D E A L E R S "Where we go with Samaritan's Purse, we're 100 percent self-sustaining. Samaritan's Purse has kitchen trailers, bunk trailers, portable toilet trailers, generators," Munday says. "We have equipment as well. As part of that need, we have campers. That's how RVs for Less and Butch and Karen have really helped us." The Bursons had donated to Samaritan's Purse after a disaster, so their friend Wayne Atcheson, director of the Billy Graham Library in Charlotte, N.C., invited them to a meeting for donors at The Cove, the Billy Graham conference and training center in Asheville, N.C. Butch Burson says he had attended a Billy Graham Crusade as a teenager in 1970 at Knoxville's Neyland Stadium and had always been impressed by the late evangelist's passion. What he saw, and the stories he heard at The Cove, opened his eyes to the humility and integrity of the late evangelist, he says. "None of his fame really fazed him," he says of Graham. "He just kept pointing people to God." Butch Burson also is effusive in his praise for the organiza- tion and what he saw during his visit. "I've been around some multimillionaires and billionaires, but I've never been around so many people in a room who could have been multimillionaires if they were serving a different person," he says. "But these people are serving God." Introduction Leads to Dealership's Assistance One of the people Burson met at The Cove was Munday. "Butch came up to me, introduced himself, and said, 'We have an RV business in Knoxville, Tenn. … This is a resource that we have that we'd like to share with you,'" Munday recalls. "I didn't know what that looked like. But we had a camper that just returned. … We were told it needed a new roof, and we were wondering if that was worth it. I told Butch about that, and Butch said, 'Let me look at it,'" Munday says. The trailer was delivered to RVs for Less in Knoxville and the dealership's team determined that the roof didn't need replacing (an $8,000 repair). Instead, the problem turned out to be that the trailer's air conditioner had just been installed incorrectly and was leaking, Burson says. He fixed that problem, waterproofed the roof, and added a few extras – all at no cost. "He said, 'While I've got it, let me do this, let me do that, let me upgrade it on this,'" Munday says. That first camper repair led to a relationship in which RVs for Less now regularly checks over trailers coming in from a deployment, cleans them and inspects all the systems, including the brakes and bearings, fills the LP tanks, checks the batteries, reseals the roofs, and makes any necessary repairs. Although the Rapid Response Team had worked with other RV dealers in the past and received good service, Munday says: "Finally, we got someone who really has a heart for what we do, and they want to help us. "I'm blessed to do it," Butch Burson says simply of selling custom-equipped travel trailers at cost to the Billy Graham Rapid Response Team and then servicing those the campers when they come back from deployment. "God never called me to go to a disaster; he just tells me, 'You take care of their equipment.'"

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