RV PRO

July '19

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O beCo Inc. co-workers want people to know that sister and brother, Celena Cantarero and Ancelmo "Memo" Cruz are such a delight to work with. "They always have a big smile on their face and love to be kidded with," says Marketing Manager Steven Hite. Part of their job is in assembly. They work on putting netting onto metal frames for their framed net pocket storage organizers. They also weave bungee cords around the perimeter of the net- ting of their Barrier Stretch Nets that allows flexibility and access for maximum storage capabilities. Celena enjoys joking with her brother about helping around the house more. Memo, however, doesn't just take it. He is a practical joker at work, livening the spirits of his co-workers. His co-workers decided to return the prank, one time wrapping him up in some shrink wrap. Celena shares, "We talk about work at home, especially when we have fun at work." Hite mentions, "They both have cerebral palsy but that doesn't stop them from doing anything. They were even on the winning bowling team for our local Big Brother Big Sister bowl-a-thon company fundraiser." T r u s t i s a n i m p o r t a nt p a r t o f winning over customers for any RV dealer. And trust brings the best families closer together. Bill Plemmons RV Vice Presidents Shawna and Sterling Plemmons learned the importance of that trust from their dad, President Steve Plemmons. "We know that when an RV is bought from us, the family is going to build memories and we are a part of that," Shawna says. "So, whatever people do with their RV, from the service work we do on them, to the parts and accessories we supply them with, it's all about families having fun and we've been doing that since 1951." What started as a plumbing business became a car dealership and then an RV dealership, when company founder Bill Plemmons took a camper in on a trade. He used the camper for a family vacation and was hooked on the idea of selling fun times for families. Shawna says it is watching family members succeed and achieve that makes working together fun. But she says it is even more special when they are recognized as partners, such as winning recognition as a Top 50 deal- ership nine times. "My grandfather's vision was to develop his business focused on customer service and satisfaction and we are still guided by those principals today," she says. RV PRO: ALL IN THE FAMILY July 2019 • RV PRO • 113 BILL PLEMMONS RV WORLD SHAWNA, STERLING AND STEVE PLEMMONS OBECO CELENA CANTARERO AND ANCELMO CRUZ From left to right: Sterling, Steve and Shawna Plemmons

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