RV PRO

July '19

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54 • RV PRO • July 2019 RV PRO: ALL IN THE FAMILY JULY SPECIAL SECTION W hen an older brother has been with a company longer than any other employee, that's probably a pretty good indication that his younger brother could make a successful go of it there, too. So, after seeing his brother Randy enjoy 17 years in various capac- ities and currently as a service shop manager, Jim Mishler landed a position as engineer with CrossRoads in 2015. And Jim takes advantage of that longevity and expertise when- ever he can. "My brother is a great resource for quality improvements in developing new products," Jim says. "He sees firsthand issues to be avoided and improved upon. When considering a new idea, I know I can trust an honest opinion of potential service issues." The brothers usually don't work directly together as part of their regular schedules, but occasionally are able to make time to get together. And for the record, Jim is glad he listened to Randy talk about work all those years. "Knowing that Randy spoke highly of CrossRoads, helped my deciding on applying here," he says. Randy says that having his brother along, working for a company that provides great memories for families has been a great addition. "Camping adventures are something that kids will always remember," he says. T he family that works together, commutes together. Or so is the case with Melanie and Delbert Mock and their son Talyn, who work at CrossRoads RV. Melanie, a code/compliance inspector, has been with the company since 2005. Delbert joined as a line worker in 2018 and Talyn started handling PDIs in 2017. "It's nice to be on the same schedule when it comes to July and December shut-downs," Melanie says. "We can plan a vacation knowing we all have the same time off." Delbert says working for the same company allows the family to meet other people in the industry that they might not have gotten to know otherwise. Their jobs are varied enough that Melanie doesn't work directly with either her husband or son, so in a way, they get to enjoy the benefits of being employed by the same company without getting on each other's nerves by seeing each other too much. Melanie and Delbert have worked together off and on for much of the past 20 years, so they've seen pretty much every side of the business. "If there is a downside, we haven't experienced it," she says. CROSSROADS RV JIM AND RANDY MISHLER MELANIE, DELBERT AND TALYN MOCK Jim Mishler (left) and older brother Randy Mishler Melanie and Delbert Mock (standing) and Talyn Mock (seated right)

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