July '19

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July 2019 • RV PRO • 93 the U.S. RV aftermarket in 2015, according to the company, which got its start more than three decades ago supplying air condi- tioning thermostat controls and electronic soft starters for the marine industry. The company has grown during that time from a two-person home-based busi- ness to a 25-person operation that proudly makes its products in the United States. Offering a Better Way In the past, some RVers did use hard- start capacitors, but with limited success. Those devices are designed to give a motor extra starting torque for difficult loads but do very little reduce current, according to Micro-Air, which states the EasyStart 364 produces consistent reductions of 60 to 75 percent of LRA (locked rotor amps) on most rooftop air conditioning units. Roger Krinic, a design engineer at Micro-Air and part of the team that designed the EasyStart 364, says the product has no measurable competition in the market, given that competing brands are not waterproof and do not work on inverters. "We continue to receive overwhelming positive customer feedback on the product," he says. "From older cus- tomers who had trouble han- dling larger generators to high-tech customers with solar-powered hybrid inverter systems, EasyStart impresses all." Without any formal adver- tising program, sales of EasyS- tart units more than dou- bled in 2018 and as 2019 got underway, Micro-Air was selling more than 100 per week, Krinic estimates. Krinic says the failure rate for EasyS- tarts is incredibly low, with fewer than five failures among some 20,000 RV application sales. EasyStarts retail for $299, and rooftop AC owners can take advantage of an instal- lation kit for an additional $10. Krinic estimates an experienced tech- nician can install the EasyStart 364 in 15 to 20 minutes; RVers wanting to install the product themselves should allow one to two hours. Micro-Air offers dealer and customer assistance in the form of an extensive knowledge bank online and email help for the product. Unique Warranty Program Micro-Air offers a full two-year war- ranty on materials and workmanship of the EasyStart. During this time, an owner can return EasyStart for repair or replacement directly to Micro-Air and the company will ship it back free of change, according to Krinic. Earlier this year, Micro-Air rolled out an extended warranty program. Pur- chasers of the EasyStart 364 can now pur- chase a $25 warranty that extends from the EasyStart to the purchaser's rooftop A/C compressor for the duration of the original A/C warranty or the duration of the EasyStart 364 warranty, whichever comes first. It covers warranties voided by manufacturers for the installation of EasyStart and allays any fears that the installation of an EasyStart will void the compressor warranty.

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