September '19

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SEPTEMBER 2019 THE SHOP 35 or in them as applicants, may damage your shop's reputation. Employers sometimes confuse inter- viewees by changing goals abruptly. A shop undergoing leadership change told potential hires that they needed to assemble a team as quickly as possible, so they wouldn't lose business when the manager was being transferred to another store. Later, the same hiring authority withdrew all the offers, saying they would rather wait for more experienced technicians to apply—something of an emotional roller- coaster for those would-be employees. How can you stop this from happening? Provide adequate information about you, your shop and its current employees from the outset. Tell applicants what your timeline is, and be firm as to when they can expect you to announce the results. Let them know if you will be contacting those who are not selected, along with any you have. Following the rules we've outlined will help you hire better employees, because you've put into place best hiring practices. Comparing two shops of similar size and volume in two different markets, one has retained much of the same workforce for over 10 years, while the other struggles to keep employees for more than two. Maybe the latter should consider investing more time and energy into the interview process, and their results will improve. JASON SAKURAI heads up Roadhouse Marketing, a mar- keting, advertising and sales solutions firm dedicated to the automotive aftermarket. A fre- quent contributor to THE SHOP, Jason's byline appears in many enthusiast and trade publications, in print and online. After obtaining good interview data, your task is to make an objective evaluation of the quality of the responses and then predict the appli- cant's likelihood of being successful in the job with some degree of accuracy. hdx bandit bumper shown on ford f250 PROVIDES ADDED SAFETY TO DRIVER AND VEHICLE #hdxbanditbumper FOR COMPLETE PRODUCT DETAILS PLEASE VISIT US AT Westin's HDX Bandit Bumper combines a heavy duty diamond plate steel bumper constructed of schedule 40 steel pipe with a stylish grille guard featuring 2" diameter outer wraparound wings and 2 3/4" wide upright rubber strips. Designed to protect headlights, grille, hood and front fenders from road hazards, debris and wildlife damage. Features a stylish metal honeycomb mesh screen, which allows maximum airflow to the intercooler or radiator area while accenting the front end styling with a clean and rugged look. Removable mesh screens allow for factory camera and adaptive cruise control options available on some late model Ford applications. HDX Bandit Bumper includes a built-in 2" receiver hitch and (2) heavy duty 9,500 lbs bow shackle mounts, capable of delivering multiple towing options. Compatible for factory fog lamps or LED post mount lights. In addition, some late model Ram and Chevrolet applications feature provisions for factory parking sensors. Bolt-on installation with hardware and mounting brackets included. Available in black powder coat finish. FRONT END PROTECTION! come see us at sema 2019 booth #31017 hdx bandit bumper

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