November '19

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NOVEMBER 2019 THE SHOP 43 demand? What makes it special and worth promoting? Tools & Processes Maybe it's a new piece of equipment that is needed and you have to do research while looking for what works for your shop. Or, maybe it is a new software program to help streamline workflow. It could be that you have a broken pro- cess somewhere through the chain that is causing an issue with customers or employees, requiring you to spend time figuring out how to put a process in place that eases those frustrations. All of this takes time away from your everyday tasks and usually is done after hours when you can think a little more clearly. Thus, we call it homework! Day-to-Day Operations Extra work also comes into play when considering the overall way a business is run. It can be difficult making sure you are compliant with all government laws relating to employees, sales, accounting, etc. Even if you use a third party for human resources to help administrate, it often ulti- mately means you'll have a tutor, but you are still having to do some homework to make sure things are in place. Simply doing your due diligence when operating your business can take more time, and effort, than you might expect. STUDY TIME So, now you may feel like my son after a long day at school—namely, that this extra homework is stupid and useless; yet, you know deep down that you have to do it or else face the consequences. My suggestion is to try to carve out 30 minutes during each workday, or two hours a week, where you spend time doing your homework during business hours. Make yourself a list of the things that need atten- tion, tackle them one at a time, and then walk away when your study time is up. You, of course, will never be completely caught up, but you will be amazed at how much you get done. Also, by doing it this way, when the homework pile starts to build up again, you won't get frustrated as easily and resent it—instead, you will handle it as it comes in your allotted study time. Some things will always take precedence, but having homework isn't always a bad thing—just remember, unlike my son, at least we get paid for it! JOSH POULSON is the principal of Auto Additions in Columbus, O h i o , w h i c h wa s n a m e d Restyler of the Year, 2012-'13. Auto Additions offers a com- plete line of product upgrades including 12-volt and appearance packages with a specific focus on the dealership seg- ment. Josh is chair-elect of the SEMA PRO council and was named 2015-'16 Person of the Year at the 2015 SEMA Show. New product introductions, equipment upgrades or outdated processes are all things that can put an added "homework"- type burden on shop owners. One solution? Plan out 30 minutes a day— or two hours a week—of "study time" and give your "homework"-type obligations your full attention.

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