THE SHOP

November '19

Issue link: https://nbm.uberflip.com/i/1172826

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2 THE SHOP NOVEMBER 2019 CONTENTS // November 2019 // Volume 22 Number 6 84 REMEMBERING JESSI COMBS: A TRUE INSPIRATION Friends recall the ways she made a difference in their lives, and the lives of everyone around her. By JoAnn Bortles 92 GO WITH THE PROS The Pro-Touring market rounds the corner of another great year. By John Carollo 96 PERFORMANCE PRODUCTS Get the jump on these go-fast parts. 104 ALL IN THE FAMILY Momz Garage knows that restored vehicles are often viewed as more than just cars. By Cathie Beck 110 TURBO TALK Suppliers share their latest offerings, thoughts on the market & sales tips for shops. 114 READ 'EM & WEEP? Things are changing in the automotive magazine business, but don't call print dead yet. By Tony Thacker 6 HOW TO RECESSION-PROOF YOUR BUSINESS Plan now to survive & thrive in the next downturn. By Phillip M. Perry 14 DEVELOPING TRAINING FOR SHOP EMPLOYEES Ways your entire staff can have a positive impact on customers. By Tom Smisek REST YLING 17 OVERLANDING VS. OFF-ROADING Understanding the nuances of the newest 4x4 trend. By Jason R. Sakurai 24 ADDED COVERAGE Fender flares continue to be an in-demand product for drivers & shops. By Stefanie Galeano-Zalutko 34 BUILDING BETTER RESTYLING PACKAGES The SEMA PRO Cup Challenge will showcase product bundles designed to sell fast. By Dino Perfetti 38 THE POWER OF PACKAGES Everyone wins when attractive upgrades enhance dealership inventory. By Courtney Leigh Pahlke 42 DO YOUR HOMEWORK! Yes, even adults running businesses need some study time now and then. By Josh Poulson 44 RESTYLING PRODUCTS Accessorize any ride. 54 UNDERSTANDING SIDE IMPACT AIRBAGS These smart safety systems pose potential dangers if retrimmed incorrectly. By Joseph Pavich FEATURES \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ PERFORMANCE TECHNOLOGY & ELECTRONICS 60 THE PATH TO SMART CITIES Today's technologies are the building blocks for future connectivity. By Jared Cohen DEPARTMENTS \\\ DRIVER'S SEAT ...............4 AFTERMARKET ALLEY ..126 AD INDEX ...................127 ONE MORE THING .......128 ON THE COVER The impressive builds that make it into our an- nual Project Vehicle Sketchbook all have one thing in common—they all took an incredible amount of time, effort and ability to complete. Which one will inspire your next build? See Sketchbook on page 68. TOOLS & EQUIPMENT 120 GETTING CREATIVE WITH THE CREW AT WELDERUP Las Vegas rat rod builder redefines cool with every project. 122 TOOLS & EQUIPMENT SHOWCASE Help for getting the job done right. 64 PROJECT VEHICLE GOES A LITTLE BUGGY Carlos Molina's latest creation is yet another blend of auto- motive & comic book fandom. By Stefanie Galeano-Zalutko 68 2019 PROJECT VEHICLE SKETCHBOOK When time & effort finally pay off. FEATURED VEHICLES

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