THE SHOP

November '19

Issue link: https://nbm.uberflip.com/i/1172826

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NOVEMBER 2019 THE SHOP 59 beyond their comfort zone and taking jobs or chances that they shouldn't. These trimmers sometimes rely on casual online feedback because it sounds correct. Others simply speculate on what "should work." At the end of the day, trimmers need to ask themselves if taking a job is worth risking someone's life. If it's not, they should simply decline the work. Some customers might not understand and may become angry, but most will value an educated or concerned answer that explains to them what exactly is at riskā€”not just for them, but all passengers. I've spoken with many customers who were not aware of the potential danger of having their seats retrimmed, as the trimmer made no mention of their abilities or con- cerns regarding airbags. Some jobs I've encountered were done with care and pre- cision, while others were almost guaranteed to fail and cause injury because the trimmer did not want to turn away business. Despite warnings, some trimmers are still going to repair seats with side impact air- bags, risking their business' livelihood and customers' safety. There are always those who feel they know more than the rest or feel they have one or two good examples that justify their decisions. To those trimmers, I ask that you at least make a concerted effort to examine the construction of the seams before you take anything apart. Measure the stitch count, examine the weight of the thread on both bobbin and top stitch, and note any small details in order to replicate the seam as closely as possible. And, by all means, please educate cus- tomers on the risks that they are asking you to take. JOSEPH PAVICH is an interior design engi- neer for Tesla Motors. He's also the former owner and operator of JPM Coachworks and has worked for Tier 1 suppliers such as Adient and Futuris.

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