Sign & Digital Graphics

November '19

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S I G N & D I G I T A L G R A P H I C S • November 2019 • 39 clients haven't really thought of these details, yet others will give you more info than you ever expected. In either regard, it is always best to get as much info as possible. During this exchange, it is best to take the time to explain the process of how your team would most likely execute the plan of action. Doing this, you can show your knowledge and communicate what challenges could arise and what should be considered reasonable expectations. This should include important info such as: install methods, vinyl seams, removal of autobody parts, types of material, life expectancy, associated costs, installation time, horizontal vs. vertical areas, any exposed areas where the paint will show through, etc. We, ourselves, are 3 M Preferred as well as a 3M Certified shop and recom- mend it to all shops that are serious about being a professional vinyl wrap installa- tion provider. However, if you spend the proper amount of time to really listen and provide good feedback, customers will respond and have more trust in you and your expertise than can be provided by a stamped piece of fancy paper. This can be especially helpful when you have a potential new client with a more difficult install like some particu-

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