RV PRO

November '19

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64 • RV PRO • November 2019 rv-pro.com D E A L E R S The Washington state dealership has thrived for more than two decades – overcoming literal and proverbial storms along the way – thanks in part to its large and well-run parts and service operations, as well as its strong company culture. N ot every RV dealership can say it started its business in shipping containers. However, that was the case for family-owned and family-operated Broadmoor RV SuperStore, located in the southeast corner of Washington in Pasco, part of the Tri-Cities area that also includes Kennewick and Richland. A rocky start for the dealership began in 1997, when the construction contractor responsible for its initial facility ran into permitting issues and, as a consequence, the business had to relocate into containers across the street – at a factory outlet mall. "A mall isn't exactly conducive to RV sales and parts service," says Debbie Hughes, public relations specialist for the dealership. Broadmoor RV Successfully Weathers Storms By Rob Merwin Broadmoor RV SuperStore is a family-owned and operated dealership located in the southeast corner of Washington in Pasco, part of the Tri-Cities area that includes Kennewick and Richland. General Manager Travis Blake says Broadmoor RV has been through enough ups and downs to know to enjoy the good times while being prepared for the inevitable slow times.

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