November '19

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68 • RV PRO • November 2019 rv-pro.com RV customization has become a specialty in the service department, capitalizing on its technicians' exper- tise and ingenuity. Custom work has included installing a full-wall slide-out by removing the entire side of an RV, and reinstalling a gate on a toy hauler so it drops off the side, rather than the back. "We've also built complete food ser- vice trucks for businesses from scratch," Blake adds. "Our first customer came to us with the build proposition, then word quickly spread for similar jobs after its completion." For those RVers traveling from out of region, the dealership also has over- night accommodations for customers who need to wait in their units while parts are delivered for service. "Without a doubt, we take care of war- ranty work for any manufacturer we carry, regardless of whether or not they bought from us," Blake says, "especially when they're away from home and need help. We try to cover everything and everybody." D E A L E R S Jason Yates (left) and Roger Hendrickson make up the service parts team at Broadmoor RV. Sales Consultant Angel Musick (left) and Finance Manager Molly Swan (right) share a laugh at Broadmoor RV.

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