November '19

Issue link: https://nbm.uberflip.com/i/1178716

Contents of this Issue


Page 75 of 139

70 • RV PRO • November 2019 rv-pro.com Sourcing Technician Talent, Focus on Training Of its 18 service techs, 11 are facto- ry-certified and trained master techni- cians – all of whom are required to meet annual training requirements and have pay plans incentivized to obtain training. "Great techs are hard to come by," Blake says, although the dealership has been proactive and reaches out to four community colleges that are within 80 miles of Pasco. "We contact their automotive and industrial arts instructors to let them know we have openings for men and women who can work with their hands," Hughes says. "If they want to do automotive painting, they can do the same with RVs. Similarly, if they're interested in electrical, then there's D E A L E R S Parts Manager Liz Stetson (left) and Jill Garcia staff the front parts department at Broadmoor RV. Broadmoor works closely with NTP-STAG to make sure its store is properly stocked. At right:Tom Verret reads over a spec sheet in the service department at Broadmoor RV.

Articles in this issue

Links on this page

view archives of RV PRO - November '19