RV PRO

December '19

Issue link: https://nbm.uberflip.com/i/1184550

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6 • RV PRO • December 2019 rv-pro.com Departments: Editor's Column . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Product Highlights . . . . . . . . . . . . . . . . . . . . . . 62 Ad Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 About The Cover: Members of the Furrion marketing team are pictured next to Limitless 2.0, a concept fifth wheel the RV supplier developed to highlight the latest technology in off-grid RVing and to showcase the company's many power products and energy-efficient appliances. Contents continued AFTERMARKET: BUSINESS: DEALERS: The Wayfarer's Dealership Sonny's RVs capitalizes on the transient workforce serving Wyoming's energy industry, plus travelers passing through the state on their way to and from Yellowstone National Park, to grow the business. PAGE 34 Swedish Delight Omnia Sweden's stovetop oven is a hit in Europe. Now the Swedish company behind the product sees strong prospects in expanding to the North American RV and marine markets. PAGE 42 Smooth Sailing for Land 'N' Sea Show The second combined RV and marine show brought a larger crowd and more crossover opportunities for Land 'N' Sea and its customers. PAGE 48 Special Product Focus: Appliances & Interiors This month's special product focus is dedicated to appliances and other interior products designed to offer all of the comforts of home in RVs. PAGE 52 Q&A with RVIA's Craig Kirby The Association's new president shares insights on what it was like stepping into his new role and some of his goals moving forward. PAGE 66 Recession-Proof Your Business Experts say there are a number of steps RV businesses can take now to survive and even thrive when the next economic downturn inevitably comes. PAGE 70 PRO Business Advice: Don Tipton Guest columnist and dealer consultant Don Tipton talks about the importance of customer service in the service department in the second of a two-part series on the topic. PAGE 75 PRO Business Advice: Chuck Marzahn Guest columnist and 20 Group leader Chuck Marzahn talks about how important it is for dealers to prepare for the new year. PAGE 78

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