February '20

For the Business of Apparel Decorating

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2 2 P R I N T W E A R F E B R U A R Y 2 0 2 0 2 2 P R I N T W E A R F E B R U A R Y 2 0 2 0 EMBROIDERY Erich's Embellishments to know about 'those hoodies we did for the spring launch last year,' even if the order in question was completed three years ago. MORE THAN 'THE CLOUD' Though generic cloud storage seems like a cheap way to get the centralized backup and easy ac- cess that most people tout as the primary benefit of shop management systems, it makes far more sense to utilize a system designed to work for our industry. If the aforementioned 'teaching' aspect isn't enough to justify using an industry-specific solu- tion, almost all such include time-saving and potentially profit-creating tools made for scheduling production queues, providing online art approvals, and potentially creating online stores which are built with apparel and decoration in mind. Unify- ing your information from customer details to accounts to production details and art in a central, accessible repository is great, but tools that understand what information must be stored, how it should be associated with an order, and how these assets and information needs to be displayed to our employees to facilitate production are far more useful than sim- Above: It makes little sense to let important information like thread colors, design placements, and garment selections stay siloed in easily lost files or paperwork. Right: Though it's easy to convince shops to work on their production processes, it's often harder to get them to treat information management with the same type of scrutiny. Shop management software can unite work on all fronts to help establish a reliable work flow. Above: Many online shop manage- ment systems feature multiple ways to view production information, in- cluding calendar views like this one, easily read by both new and expe- rienced decorators. Right: With simple readouts of status, employees need never be lost when answering a customer's questions. If everyone practices careful recording in your organization, it's easy for any staffer to remain in the know and to address potential problems in any order. Above: Many online shop manage

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