February '20

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rv-pro.com February 2020 • RV PRO • 83 what we do if we don't know everything – the good and the bad." She adds, "For us, it's listening to find out what the customer actually needs and then narrowing down our scope to a few products that we believe will be best, and then we try to take them through each option, so they have that comfort level. We can't be the expert at every single thing, but we really want to help them." Any current challenges notwithstanding, Rhine- smith says she is convinced the RV industry remains strong, noting that 2019 was LaVanture Products fifth-strongest year in terms of sales. "As far as 2020, we're going to improve, but it may not be by the leaps and bounds we've seen in years past," she says. "These are the times for people to hone their skills, to produce a better product. We have been in this crazy upturn for so many years that now we're actually being given the advantage to do what we do better, to be more efficient. It's just going to make our industry stronger." LaVanture Products has its own fleet of trucks to serve its customers. Elite ®

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