April '20

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36 • RV PRO • April 2020 rv-pro.com lived in and raised families. One time, it became a bidding war with another interested party. I just had to keep paying more and more. In another instance that involved three empty parcels, I had to fly to Las Vegas to meet with the owner and negotiate." The city of Murray also presented its own unique set of challenges. "They require infrastructure that you wouldn't believe," Parris says. "Land has to be deeded over to the city – which we had to pay to be deeded – sewers and storm drains had to be installed, sidewalks built, and property barriers erected with landscaping. All parking lots also had to be paved with required trees, camera systems and fencing. "I stood before the city council numerous times seeking approvals and permits and hired an excellent engineering firm, demolition companies and contractors," he says. "It was really something." The new service and parts facility came with a $4 million price tag. Over the years, Parris estimates the business has invested $13 million in both locations, from acquiring properties, remodeling and constructions. Given all of that work, Parris describes his duties as working both "on the business" and "in the business". He credits wife, Dori, as being integral to overseeing the backend of the business and, as a licensed Realtor, acquiring all the properties for the dealership's expansions, as well as managing all of the general contractors. "Dori works on the business non-stop," he says. Centered on Service Taken together, Parris RV now has a total of four service centers with 22 techs and seven service advisors. There's a total of 27 bays between both locations. Parts Manager Gary Bronson recently oversaw the expansion and updating of the Parris RV north location's parts department. The location's service department also was expanded and updated.

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