May '20

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rv-pro.com May 2020 • RV PRO • 45 For more information, contact Kurt Harbeke at 800.579.2233 x4213 or kharbeke@agwsinc.com. American Guardian Warranty Services, Inc. is Part of the American Guardian Group of Companies. 800.579.2233 | agws.com RV PROTECTION DRIVE YOUR BUSINESS WITH AGWS is an innovative provider of administration services for Agents and Dealers offering vehicle service contracts, limited warranties, and a variety of environmental and aftermarket products. AGWS can supply you with cutting edge technology, great customer service, fast handling of claims, F&I/Compliance training, reinsurance, and so much more. Contact us to learn more: agws.com/ContactUs F&I Products • Capital Advance Program • Technology • Training • Administration talent where we had holes in the organiza- tion and upgrading where necessary at all levels of the organization," Gohl says of one of his completed tasks since joining the company. At the same time, he and his team have sought to define the issues facing Horizon Global and develop a plan that has ulti- mately touched on three main areas: manufacturing, distribu- tion and global integration. In the area of manufacturing, Gohl says all the company's plants have adopted the Lean manufac- turing methodology that minimizes waste and maximizes productivity. "Today, our plants are completely different," he says. "We've transitioned them with Lean principles and manufac- turing standards. We're driving this com- pany to have OE quality standards that Horizon Global's Reese 20K Sidewinder pin box replaces the company's long-running 16K and 19K offerings – with some notable improvements. Notably, it comes ready to install in about 15 minutes, it is nearly maintenance-free for the user, and it is price positioned to be an even better value. order fulfillment," he says. "Now, we're optimization-based. We've cleaned up our act, and we're focused on not only fill rates, but product availability and quality of products, and we believe that will all result in increased demand in the marketplace." should lead to significant performance improvements." Gohl says Horizon Global has taken much the same approach with its distri- bution, although he prefers to call it a "back-to-basics" approach. "Before, it was focused more on pure

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