RV PRO

July '20

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6 • RV PRO • July 2020 rv-pro.com ©2020 National Business Media, Inc., all rights reserved. RV PRO (USPS 024-712) is published monthly plus an extra issue in November by National Business Media, Inc., 2800 W. Midway Blvd., Broomfield, CO 80020.; (303) 469-0424; Fax (303) 469-5730. Subscription rates in the U.S.: One year, $45; Two years, $80; Three years, $108; Canada: One year, $76; Two years, $142; Three years, $201 (U.S. funds); Mexico/International: One year, $98; Two years, $186; Three years, $267 (U.S. funds). Periodicals Postage Paid at Broomfield, CO 80020-9998 and additional mailing offices. USPS/National Business Media Automatable Poly. POSTMASTER: Please send address changes to RV PRO, PO Box 460702, Escondido, CA 92046-0702. All items submitted to RV PRO become the sole property of RV PRO and National Business Media, Inc. and cannot be reproduced without the written consent of the publisher. Advertisers and/or their agencies, jointly and severally, assume all liabilities for printed advertisements in RV PRO. Opinions expressed in RV PRO may not necessarily reflect the opinion of the magazine, its management or its advertisers. Letters, photographs and manuscripts welcome. DEPARTMENTS: Editor's Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Product Highlights . . . . . . . . . . . . . . . . . . . . . . . 114 Ad Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 In Case You Missed It . . . . . . . . . . . . . . . . . . . . . 128 ■ RV AFTERMARKET NSA RV Products Proudly Made in the U.S.A. This Kansas-based manufacturer of tow bars and supplemental brake systems touts its products as being best in class and also with being able to easily integrate for a complete dinghy towing solution. PAGE 84 RoadMAP to Retail Success In the age of e-tailers, suppliers say utilizing minimum advertised price policies help them support their brick-and-mortar dealer partners while also retaining the inherent value of the products they make. PAGE 90 Special Product Focus: Proudly Made-in-the-U.S.A. Products This month's special product focus is dedicated to all types of products that share one thing in common: They are all proudly made in the U.S.A. PAGE 96 ■ RV INSIGHT Q&A with RV/ MH Hall of Fame President Darryl Searer With its debt paid off and an expansion on the horizon, the Hall of Fame's president is anxious for the coronavirus pandemic to be eradicated so that the Hall and the RV industry can benefit from pent-up demand created by the quarantine. PAGE 116 About The Cover: This month's cover highlights just a few of the companies and industry professionals who have found ways to give back to their local communities amid the COVID-19 pandemic. PRO Fixed Ops Advice: Don Reed Guest columnist Don Reed says now is the perfect time for dealers to "reboot" their fixed operations, with a specific focus on breaking with past bad habits and looking for opportunities to become more productive and profitable. PAGE 120 PRO Business Advice: Bob Zagami Guest columnist Bob Zagami says that, now more than ever, dealerships need to implement technologies that can significantly improve business processes, increase revenue opportunities, accelerate consumer buying decisions and increase bottom- line profits. PAGE 124 Do your current pay plans motivate your technicians to improve their productivity performance? If they are compensated at an hourly rate for each hour worked or a weekly salary, then the answer is an emphatic No. The simple rule is to Compensate to Motivate. Turn to page 120 for more insights.

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