September '20

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9 2 G R A P H I C S P R O S E P T E M B E R 2 0 2 0 G R A P H I C S - P R O. C O M 1. Time on press 2. Products produced per hour 3. Spoilage 4. Overtime His one caveat? "If you spend all day tracking everything, you'll never get any- thing done." Like many other shop own- ers, he believes it's about balance; track your production to the extent that you know what's moving the needle in the right direc- tion, but don't let it consume your entire workday. "If it is important, you'll track it," he sug- gests. "You will revisit, retest, and reevaluate to make sure that your practices stay rel- evant to the needs of your shops." The close out the conversation, McCau- ley shares a few final pieces of advice: 1. A lot of shop owners started their business printing and learning on the job. They learned the do's and don'ts. Owners, a lot of times, keep their production processes all in their heads. We treat it like common sense, but when employees don't know what they're doing, we blame them. If you want to start tightening key compo- nents to your process you need to have your process documented and accessible. 2. If you aren't constantly looking for improvement in all areas of your busi- ness, you aren't growing to the best of your ability. 3. Ensuring that your practices stay in place has a lot to do with the core cul- ture of your company. If you've done proper hiring, training, and put the right people in the right spot, your staff should understand the importance of your company procedures. GP CASSIE GREEN is the executive editor of GRAPHICS PRO magazine. You can reach her at 720-566-7278 or GO ONE-ON-ONE WITH ADAM MCCAULEY AS HE OPENS UP ABOUT HIS EXPERIENCE SERVING THE SPORTSWEAR AND CORPORATE MARKETS DURING THE PANDEMIC: Adam McCauley, Sandlot Sports, feels that the key metrics to track depend on the shop's goals, direction, equip- ment, and other factors. (Images courtesy Sandlot Sports)

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