September '20

Issue link: https://nbm.uberflip.com/i/1281821

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Page 8 of 172

6 • RV PRO • September 2020 rv-pro.com S e p t e m b e r 2 0 2 0 • V o l . 1 6 , N o . 6 Anyone who might have assumed that the COVID-19 pandemic – and the resulting absence of an Elkhart Open House Week event this year – would result in manufacturers curtailing their number of new model debuts for 2021 would be sorely mistaken. PAGE 30 ■ RV DEALERS Centennial Dealership Still Going Strong 100-year-old Nebraska-based A.C. Nelsen stays relevant with the times by knowing what sells in its market and by placing a premium on customer service. PAGE 12 Dealer Trends: RV Retailing as COVID-19 Lingers Amid the pandemic, dealers across the country say customer interest in RVs remains strong, but that obtaining new inventory in a timely fashion is a challenge. Plus, customers are facing increasing scrutiny from lenders in some markets. PAGE 18 Service Shop Up for Any Repair Job As RV sales continue to trend upward, Colorado- based Diversified Body & Paint's new 50,000-square-foot facility and staff are poised to take on more RV collision repair work. PAGE 24 CONTENTS CONTENTS Special Coverage: NEW MODEL YEAR PREVIEW

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