October '20

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rv-pro.com October 2020 • RV PRO • 53 FIXED OPERATIONS TRAINING DealerPRO RV Training, Columbus, Ohio, is the nation's largest and most experienced ops training company, founded in 2000 by former RV dealer Don Reed. DealerPRO's fixed ops training is designed exclusively for managers, advisors, and parts personnel who want to achieve higher tech productivity, improved processes and customer experiences and greater profits in fixed operations. The team of trainers delivers in-dealership training across the U.S. and Canada, and DealerPRO's training center offers advisor and management courses quarterly. www.rvdealerprotraining.com CUSTOMER FOLLOW-UP SURVEY PROGRAM Customer Service Intelligence, Crystal Lake, Ill. presents a program that helps business owners stay on top of service delivery through customer follow-up. Using customer data, market research, and employee opinion, CSI provides businesses with a full-spectrum analysis of their business processes and culture and how they measure up to their industry-leading peers. www.tellcsi.com NON-PRIME RV RETAIL FINANCING Merrick Bank, South Jordan, Utah, provides RV loans to people with a wide variety of credit histories, focusing on those with less-than-perfect credit. Merrick works with thousands of dealers so they can sell to a larger customer base. An experienced and stable lender, Merrick Bank will provide additional finance options to help dealers secure the sale for their non-prime customers. www.merrickbank.com/Products/Recreation-Lending ® SINGLE SINGLE BOXED BOXED SCISSORS JACK SCISSORS JACK Our popular Deluxe 24" Scissors Jack is NOW available in a convenient SINGLE jack boxed for your store. The same, great 7,500 lbs. American Made jack used in our 24002D boxed pair. www.norcoind.com/bal ORDER YOURS TODAY! R V P R O D U C T S G R O U P ® Distributor Sign Up RV PRO MAGAZINE Oct 2020 BECOME A DISTRIBUTOR (800) 274-8437 PO Box 96 Greenwich, Ohio 44837 See more exciting products at ThermoTec.com PROTECT FROM ENGINE HEAT. LESS WORRY AND MORE COMFORT. Mention RVPRO10 to receive an additional 10% off your opening order Current Distributors Call

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