January '21

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20 • RV PRO • January 2021 rv-pro.com to the to the RV D E A L E R S W ayde Stanger has added seven new staff positions and at least as many new hires at Xtreme RV in the past two years, which has helped drive growth at his fam- ily-owned dealership in Twin Falls, Idaho. "We were flat and steady," says Stanger, who owns the business. "We did the same amount of business every year and we decided to start putting some growth into it – and we've grown a lot since then." The additional staff and improvements have afforded Stanger more opportunity to "work on business" rather than in it. "I can pay the bills in my office, then I can focus on our next steps – what we should we do and how to take better care of our customers. I've been lucky to have great employees and co-workers," he says. Among the new position hires was a sales manager. "I had always taken the responsibility of managing the sales team, along with taking care of the books and running the business. Having a dedicated sales man- ager has been huge – and we're just a small operation," Stanger says. Despite being a "small operation," Xtreme RV punches above its weight class: It has gone from selling 50 units a year to 250. In addition to a sales manager, Stanger also hired a shop foreman for the service department, which he says has helped orga- nize the department and improve workflow. The new employees are "growth focused" in the sales and service departments. Taking it Taking it Adding staff and starting an RV rental business has paid big dividends for Idaho's Xtreme RV. By Rob Merwin PHOTOS BY DREW NASH

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