February '21

Issue link: https://nbm.uberflip.com/i/1331968

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rv-pro.com February 2021 • RV PRO • 21 Trailhead Universal RV Step R • Strong bristle fibers easily remove dirt and debris • Made of heavy-duty UV-protected outdoor turf Buckskin Grizzly Harbor Obsidian Brown Brown Gray Black 2-0220 2-0221 2-0222 2-0223 Rugg i al RV Rugs • Deep treads trap dirt at the door • Made of durable UV-protected outdoor carpet Charcoal Coffee Black Brown 2-0430 2-0431 Ou ger Uni al RV S Ru • Micro-ribbed texture provides better traction • Made of high-quality UV-protected outdoor carpet Walnut Atlantic Castle Brown Blue Gray Black Chocolate On Brown 2-0391 2-0392 2-0393 2-0394 2-0395 �• � = { J' WWW.preStOfit.COm ©2020 Prest-0-Fit, Inc. All Rights Reserved. also serves as a dirty shoe depository or a place to put pet food and water dishes to keep water and food off the RV floor. "We wanted to create something a customer could lie inside the unit to collect anything on the step, be it water, moisture or dirt, when they store the step inside," he says. "It doubles as a shoe tray or dog dish tray while you're camping." Customers also can purchase a Lift Assist Kit to raise and lower the Solid Step with ease. The Lift Assist Kit comes in two sizes: the Narrow Lift Assist fits entry widths 25 to 28.9 inches, while the Wide Lift Assist fits entry widths 29 to 32 inches. The product's integrated gas strut takes the weight off the Solid Step to make it safer, easier, and more convenient to handle when setting up or taking down. LCI also introduced the Solid Step Storage Box to fill the void left if a customer choses to remove the existing step when installing a Solid Step. The 27.27-inch by 11.31-inch by 13.75- inch storage box holds up to 100 pounds of gear and mounts in the space once occupied by the original RV steps. Selling the Solid Step & Accessories "There are a lot of customers who are not educated on the option to upgrade their RV steps," says Paul. LCI helps dealers educate customers on their options by offering a new working display that shows the Solid Step and accessories, along with entry door upgrades such as the Screen Defender, Thin Shade, and Screen Shot automatic door closer. "Not only can dealers show customers a step upgrade, but they can show them other ways to upgrade their unit in a single display," Paul says. "The display features the step, the handrail, the floor tray, and all the upgrade options for entry doors." Paul says LCI goes the extra mile by putting all owners' manuals, step-by-step installation instructions, and FAQs for these upgrades on its website and YouTube channel. "We also offer a state-of-the-art customer service call center to handle any customer questions," he says. "And we are proud of the fact that we offer a technical training group to make sure our dealers are up to speed on the product, its installation and its features." "There were several things we wanted to accomplish with the Solid Step. We wanted to make sure the steps were secure when you walked in and out of the RV. We wanted a nice landing pad that you could see easily, and even-step transitions all the way to the ground. We also wanted a step that installed easily and was easy to fold and unfold." —Steve Paul, LCI director of sales

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