February '21

Issue link: https://nbm.uberflip.com/i/1331968

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rv-pro.com February 2021 • RV PRO • 35 www.dexteraxle.com WE'VE ALWAYS BEEN AMERICAN MADE, RUGGED AND RELIABLE, NOW WE'RE EVEN MORE RESILIENT NOW WITH 700 HOURS SALT SPRAY RESISTANCE • Powder coated axle beams • Upgraded zinc shackle links • Zinc attaching hardware • E-coated equalizers 574.293.1581 MORryde.com At MORryde, we have a passion for building quality products. Today's RVers are wanting quality products that will help them enjoy their RV and the RV lifestyle even further. MORryde is committed to designing and producing quality products that meet and exceed their expectations. And it doesn't stop at the sale. We stand behind our products, believing in quality first, service always. No matter the issue, we'll be committed to doing MORE for our customers. ABOVE. BEYOND. ALWAYS. is stuck out, what are you going to do?" Ken Grack asks rhetorically. He says he can talk the RV owner through the process of resyn- chronizing the stepping motors, which sometimes get out of whack, and that often does the trick. The owner always is grateful, and usually promises to drop a check in the mail, he says. "I'm pleasantly surprised if they do," he says with a chuckle. "But they tell their friends." That word-of-mouth, plus a four-and-a-half-star online rating, has helped him build up a good clientele. "I have all the business I can handle as basically a one-man shop," he says. "One-man" technically is accurate, but is not the whole story. Whenever Grack goes on the road or works in his shop, his wife, Jan, is at his side. "We're a team," he says simply. "I'm the gofer – the extra pair of hands that balances things," Jan Grack says. She's also the person who bought more than 70 large, flat, plastic containers at a fabric and craft store to hold the supplies and associated tools for almost any kind of job the couple will encounter on the road. Those clear boxes are numbered and catalogued on the shelves built into the work trailer. Benefits Accrue from Tech Training, Living RV Lifestyle The Gracks' longtime residence in a fifth wheel, plus their 29-foot motorhome that they use for taking trips to see family back East, have provided Ken Grack with ample exposure to the way things work – and, often – stop working, in RVs. Grack opens the door to the water heater on his own motorhome, prepping it for a September vacation he and his wife were planning to take to the East Coast to visit their son and family in North Carolina.

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