September '21

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A W A R D S & C U S T O M I Z AT I O N T H E R I S I N G T I D E O F B U S I N E S S | A A R O N M O N T G O M E R Y 5 2 G R A P H I C S P R O S E P T E M B E R 2 0 2 1 G R A P H I C S - P R O. C O M WHY WORKFLOW AND PROCESSES ARE IMPORTANT I get to work with a lot of businesses through Our Success Group. A large portion of those businesses are starting up or turning a hobby into a business. Those are fun and exciting times, and when people first get going, they have a lot of enthu- siasm and passion for the work. But they soon find out that hard work alone will not be enough to carry them through to success. One of the most critical transformations a new business can go through is getting systems and processes set up as quickly as possible to repeat and let them grow the company efficiently. It's the old adage: "Work smarter, not harder." But for the creative minds in our industry, this regimented process-driven approach is not always natural to them. If that's the case for you, or even if you don't have that natural aversion to process, taking the time to build, implement, then review and update your business's processes is key. Though it may feel like you are wasting time by working on the business, instead of grinding away all the time, carve out at least 15% of your time to work on things like processes and workflow. Let's talk about what goes into that. TOUCHPOINTS TO STREAMLINE You as a business would consider your production workflow as the many steps that happen from the time you take the order until a finished product is delivered. Each company

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