April '22

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7 0 S U B L I M A T I O N R E P O R T 2 0 2 2 G R A P H I C S - P R O. C O M I n business we need to learn to be pro- active and not just reactive when issues or concerns happen with our equipment. is is where it is important to work with great vendors, buy quality equipment, know your techs, have access to multiple sources for supplies, always have a production plan in place, and train your sta on preventa- tive maintenance. VENDOR CUSTOMER SERVICE When choosing a vendor, research the size of their company. If they are too small, sometimes they don't have the equipment stock or buying power you need. If they are too large, they tend to have slow or poor customer service. is does not hold true for all but most over my 18 years of experience. A bigger company does not al- ways equal better. Look at their social me- dia presence and see how active they are and what people have to say. Call a sales rep from the company and see how you are S U B L I M A T I O N R E P O R T 2 0 2 2 MAKING SUBLIMATION MOVES When looking for equipment, many only look at what they can afford now or what they need the equipment for now. earn to plan for five and years out. Image courtesy oward otter O W O T T Being Proactive with Equipment Maintenance

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