August '22

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4 0 G R A P H I C S P R O A U G U S T 2 0 2 2 G R A P H I C S - P R O. C O M consistently without questioning them or missing them. We have to recognize, as the trainer or owner or system writer, that not everyone thinks exactly how we do. By the time Joe or Kate has been able to replicate our procedure, they have probably already thought of three areas where they want the process to change for varying reasons. We must encourage this mindset, but we must encourage it at the right time and in the right way. We explain to Kate and Joe that they are proficient in repeating these steps as they have been taught, and we encourage them to use them without our constant super- vision now. We must also tell them, now that they know our process, they have the right to make it their own – to put some Kate Care into it, or some Joe Flow. We need to state that when they want to test a system, they must provide their own additional garments to do the testing on to initiate a production run; that same extra 4-5 we were providing for them before is now on them to provide to test their own systems. is puts additional ownership into their hands for their own systems. It also forces Joe and Kate to reality check some of their ideas a little bit harder before trying them, hoping to avoid the employee who will gladly just sit around and challenge what you have in place and "freelance" their own methods nonstop "because it's more fun to do it differently every time." TEST DAYS We, as the trainer/owner/supervisor also want to be there for them while they test their ideas. is is so essential that I highly recommend scheduling a "test day" when they share a new idea with you. Here's the kicker: make it soon, and do not cancel on them! Make their idea a priority; other- wise, you've just blown smoke to them and don't back up your words. Why do training members need to be there? Joe and Kate have what they feel is a great idea, but likely don't have the skill or knowledge to implement it. You can be there to direct their discoveries along the To help new hires get used to printing, order a couple extra garments more than you normally would and tell them they have four or so shirts to test with before their production run starts.

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