January '23

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4 8 G R A P H I C S P R O • J A N U A R Y 2 0 2 3 G R A P H I C S - P R O. C O M S C R E E N P R I N T I N G A thoughtf ul and f ully developed Terms & Conditions will improve your business, your customer experience, and your bottom line. It is something you should implement right away and not hav- ing them in place can cost you. Understanding what a Terms & Con- ditions agreement really is and how it can improve your business should be all the motivation you need to drive a desire to implement a terms agreement. Below are the steps required to get your terms agreements not only developed but imple- mented in day-to-day business as well. Terms & Conditions defined Terms & Conditions are agreements or disclosures that dictate how a product or service is sold. ere are exceptions to the rule, but in general Terms & Conditions, Terms of Service, and Terms of Use are all legally the same document; the title you use is up to you. ese agreements should cover all major points of your customer dealings. From the moment you collect their information until well after the goods have been deliv- ered, your terms agreement will be a key document outlining your customers and your legal requirements. Terms & Conditions agreements should be thorough but easy to understand. Generalizing your agreement to fit every Terms & Conditions: Why they matter and how to get started Nathan Belz is the COO of Impress Designs and has over 20 years of executive leadership experience in the decoration industry. He started decorating apparel before he was old enough to drive. His focus on strategic plan- ning, business development, and technology has helped his team of more than 150 employees produce over 10 million prints and 100,000 shipments annually. STAYING ON GOOD WITH YOUR CUSTOMER B Y N A T H A N B E L Z Ownership and rights for the files you design should be made clear before you be- gin designing them. (Images courtesy Impress Designs)

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