January '23

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5 0 G R A P H I C S P R O • J A N U A R Y 2 0 2 3 G R A P H I C S - P R O. C O M How to get started Creating a basic Terms & Conditions agreement is simple, but perfecting it requires a good deal of time and thinking. A quick online search will bring forth a good deal of sites that can gener- ate the terms for using a guided question approach. If you are only selling products without customization these services are the quickest and easiest way to get up and going, but they lack the critical component of developing terms more spe- cific to the customization businesses. You will need to come up with your own terms to add to the basic terms, but you don't need to start from scratch. Many of your competitors will publish their terms for the public, and while you don't want to copy verbatim your competitor's terms, you will become familiar with how other companies in your industry operate. After analyzing your competitors' agreements and comparing them with your own experiences and expectations you will be able to better generate your own. e more you can include in Capital-Labor Substitution and Beating Labor Shortages: Both equipment and great employees will create efficiencies and boost your bottom line. Visit your agreement the better, but a few major points to consider should include artwork royalties & ownership, returns, warran- ties, spoilage, and liabilities. Implementation If you have employees, be sure they understand your Terms & Conditions agreement before you publish it. ese agreements dictate how your customer and you as the supplier or service provider operate. Your customer and you should be on the same page well before the order is placed. Remember that you will likely end up with terms agreements for both your website (Terms of Use for your website) and your products and services (Terms & Conditions – Products and Services). e most common place to publish both is in your website footer. See our footer at www.impressdesigns. com and our full Terms & Conditions — Products and Services at for examples. It is a good idea to limit the number of places you physically If you screen print a customer's apparel, you should clearly state your liability. Embroidery often involves expensive apparel, and your customer should know if it is returnable. A solid Terms & Conditions document is part of ensuring good customer relations, just like an inviting and comfortable customer lobby. S C R E E N P R I N T I N G

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