Issue link: https://nbm.uberflip.com/i/1488543
G R A P H I C S - P R O. C O M J A N U A R Y 2 0 2 3 • G R A P H I C S P R O 7 9 needed to work on was company morale. With our company growing at a steady growth of 15% to 20% at minimum each year, it is not always fun for staff to keep up with the constant changes we make. On top of that, we worked on training four managers to work under our general manager, which takes a ton of extra time and hands-on training as each situation occurs. By doing this major structuring, work is getting done better, faster, and the team has someone in each department to go to who will have their backs. Our GM can focus on helping to train and back the managers up when they need help in any area. In the end, that takes pressure off my wife and I and allows us a little more time outside of work or time to help focus on improving our company with new ideas. Are your sales climbing or declining? Which is it and why? is is the time to be brutely honest with yourself, no matter if it is great news or not-so-great news. If your sales are declining. Why is that? Let's work on fixing that now and not tomor- row. You need to work on this before and after work to turn it around. Below is a list of things I would do right away: • Look at your books and check your numbers on buying, selling, payroll, overall bills, and see where you are los- ing or can cut some fat to improve profit margins. • Look at your quality and production times to see if they are on par. • Customer service is a key issue. How do you treat your customers overall? • Speak with your staff one-on-one. Ask them how they feel about the direction of the company and ask for their brutal hon- esty of you as an employer of what they feel needs to be improved. We worked on training four managers to work under our general manager, which takes a ton of extra time and hands-on training as each situation occurs. Are your sales climbing or declining? Which is it and why? This is the time to be brutely honest with yourself no matter if it is great news or not so great news.