Restyling & Truck Accessories - May '15

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Page 59 of 64 May 2015 | Restyling & tRuck AccessoRies 57 right people for the job are skills match, company fit, and job match. Which candi- date has the best overall fit? Training Training helps to attract and retain quali- fied employees. Employees need to have the knowledge necessary to perform their jobs efficiently and effectively, and making sure your new hires are adequately trained puts less stress on your other employees who may have to compensate for a lack of formalized training by having to provide on-the-job training. Holding regular training sessions for your long-term employees whenever you introduce new products, procedures or responsibilities is important, as it helps to reinforce job expectations. A media com- pany required their sales people to sell digital ads in addition to print. Unfamil- iarity with this product, frustration with unexpected change and a lack of support were among the most common reasons for quitting. Salary, Benefits and Flexibility Reward your employees and recognize them for meeting goals or simply for being dependable. Employees stay motivated when recognized for a job well done on a regular basis. They also stay motivated if you offer competitive salaries and benefits. Try being a leader in your market in this area. Think about the cost of paying a little more versus the cost of turnover, which is said to be about 25 percent of salary and benefits. This not only improves an employee's financial situation. It also shows that you are willing to pay for experience, loyalty and expertise. Another way to build loyalty is to offer flexible schedules for employees with families or special circumstances. Flexibility in the workplace is another way to let them know you value their contribu- tions, and that you are willing to help with scheduling conflicts. Remember, high turnover not only hurts morale, it costs more to train new hires than to retain employees, even at a higher pay rate. Dedication is a two-way street; employers that expect their staff to remain dedicated and loyal need to exhibit that same behavior. Hanging on to Good Employees An employee's suitability to a position is the single most important factor in their performance and retention. Be sure to pro- vide people jobs that fit with their person- ality and then take the time for a proper orientation. Listen to them and continue to provide training and skills development opportunities. Set clear expectations, show concern for employees, and treat them fairly. Your business's reputation is a key ele- ment in retaining employees and attracting new ones. Make sure that you know how your business is perceived in the com- munity and within the industry, and do whatever it takes to make that perception a positive one. restylingMag.coM May 2015 | Restyling & tRuck AccessoRies 57 INTRODUCING 8" CUSTOM ANDROID HEADRESTS electronics Marketplace

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