Awards & Engraving

January '17

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A&E JANUARY 2017 • a-e-mag.com 19 Laser Engraving WHEN THE CUSTOMER RETURNS This particular customer was an industrial client for whom we had done a small amount of work over the last three to four years. The majority of their orders involved us laser marking their own stainless steel cylinder parts with a serial number. In most cases, we would complete these orders within two to three days after the receipt of the product, so there was no obvious reason to explain why they had left us. Therefore, it was a real pleasure seeing them walk into our office after a four- year hiatus. The client asked us perform the same type of laser marking services on their stainless steel cylinders that we had done in the past. The only issue was that the client needed an extremely quick turn- around time to meet their deadline. Of course, I told the client we would do everything possible to have this project completed as quickly as possible. Along with the fast approaching deadline, we also needed to match pre- existing serial numbers that had already been laser marked on these items. Natu- rally, the question asked was, "Why do you need an identical serial number engraved again?" Our client's response provided the reason why we had not seen them for over four years. After their amalgamation, our client became more involved with the manufacturing of industrial cables and now needed the ability to produce plastic and metal tags for identification purposes. Hence, they chose to buy their own CO 2 laser and perform these services themselves. After hearing this information, I inquired why they did not simply laser mark these stainless steel parts them- selves. Our client quickly replied, "We www.LaserBits.com • 800.733.7705 Clear finish both sides • 12"x 24" sheet • 1/8" or 1/4" thick *Available in Cherry, Walnut, Maple, Bamboo, Birch, Cedar, Black, White Clear finish both sides • 12"x 24" sheet • 1/8" or 1/4" thick Clear finish both sides • 12"x 24" sheet • 1/8" or 1/4" thick Clear finish both sides • 12"x 24" sheet • 1/8" or 1/4" thick IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS IDEAL FOR CUTTING AND ENGRAVING PROJECTS WOOD LAMINATE SHEETS

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