Awards & Engraving

April '18

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A&E APRIL 2018 • a-e-mag.com 51 Crystal D Honors Employees at 16th Annual WOW Day Crystal D celebrated the 16th year of its annual employee appreciation event, "WOW Day." The event aims to recognize hard work and dedication throughout 2017. Employees meet off-site at 7:30 a.m., get an annual headshot taken, and enjoy coffee and breakfast before kicking off a day of games, gift giving, and presentations about the past year, as well as President and CEO Chuck Dahlgren's vision for the next year. The Value Champions are nominated throughout the year by their peers for embodying Crystal D's five core values. Final selections are made by the management team. This year's win- ners include: Grand Value Champion: David Schaeppi, production Integrity Value Champion: Joe Christensen, art Quality Value Champion: Derek Edwards, production Respect Value Champion: Eric Wiberg, customer service Commitment Value Champion: Jake Calleja, customer service Passion Value Champion: Mike "Zito" Vitali, production Twelve other awards were distributed during WOW Day, including the Leadership Award, Rising Star, Rookies of the Year, Volunteer of the Year, and more. Want more? Visit www.bit.ly/CrystalDWowDay2018. ON THE MOVE Heat Transfer Warehouse Expands Customer Service Team Heat Transfer Warehouse focuses on its customer service department with the addi- tion of Jennifer Warren and Mitchell Ruebke. The new hires will be responsible for commu- nicating with customers about their orders, reviewing orders and ensuring that fraudulent activity isn't slipping through the cracks, and following up with customers after trade shows. Ruebke is no stranger to Heat Transfer Warehouse. Previously, he worked part-time in the warehouse while attending school for business administration. He explains, "After I graduated college, I moved to a full-time position elsewhere, but then I heard that (Heat Transfer Warehouse) had a full-time position available, so I came back." When asked why he chose to return to the company after five months away, Ruebke responds, "I liked the culture the business had and the people I had worked with." In agreement, Warren says what drew her to the company was its "relaxed" atmo- sphere. "(There were) dogs running around and everyone talking while they are working and music playing," she says of her first impression. "I was told that this place finds it important to keep stress down and production up." She adds, "When you are happy at work, it doesn't feel like work." Warren Ruebke A&E Rich "Fiish" Irvine, winner of the Leadership Award.

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